CAC International Bank

We have established this quality policy to be consistent with the purpose and context of our organisation. It provides a framework for setting and reviewing objectives in addition to our commitment to satisfying applicable customer, regulatory and legislative requirements and our commitment to improving our management system continually.

Customer focus: As an organisation, we have committed to understanding our current and future customers’ needs, meeting their requirements, and striving to exceed their expectations.

Leadership: Our Top Management has committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.

Engagement of people: As an organisation, we recognise that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.

Process approach: As an organisation, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.

Improvement: We have committed to continually improving all aspects of our quality management system; it is one of our main annual objectives.

Evidence-based decision-making: As an organisation, we have committed to only making decisions relating to our QMS after analysing relevant data and information.

Relationship management: Top Management recognises that an organisation and its relationship with its external providers are interdependent, and a mutually beneficial relationship enhances the ability to create value.

Our policy is also to meet the requirements of other interested parties and meet our social, environmental, charitable, regulatory, and legislative responsibilities.